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General Conditions of Sale (GCS)
1. Introduction
These General Terms and Conditions of Sale (GTC) govern the sales of products made on the glamstrapro.shop website. By placing an order on our website, you accept these GTC without reservation.
2. Company Identification
3. Products
The products offered for sale are those described on the glamstrapro.shop website. We take the greatest care in the presentation and description of these products to best satisfy the customer’s information.
4. Prices
Product prices are indicated in euros, all taxes included (TTC). Glamstrapro reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time the order is registered.
5. Order
The order is validated once the payment has been accepted and received. Glamstrapro reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
6. Payment
Payment for orders is made by credit card via a secure payment platform. Glamstrapro uses the services of third-party payment providers and does not store customer payment information.
7. Delivery
- Delivery Times: Orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on your location.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping address and are displayed during the checkout process.
- Delivery Areas: Glamstrapro delivers to major regions and countries. For any questions regarding delivery to a specific area, please contact us at contact@glamstrapro.shop
- Delivery Issues: If you have any problems with the delivery of your order, please contact our customer service at contact@glamstrapro.shop
8. Right of Withdrawal
You have 14 days from receipt of your order to exercise your right of withdrawal without having to provide reasons or pay penalties, with the exception of return costs.
9. Returns and Refunds
You have 14 days from the date you received your order to return a product. Products must be returned in their original condition, unused, and in their original packaging. Contact our customer service at contact@glamstrapro.shop to initiate a return.
10. Warranty
Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the customer to return defective or non-compliant products.
11. Liability
Glamstrapro cannot be held responsible for damages resulting from improper use of the purchased product. Glamstrapro cannot be held responsible for non-performance of the contract in the event of out of stock or unavailability of the product, force majeure, disruption, or total or partial strike, in particular of postal services and means of transport and/or communications.
12. Intellectual Property
All elements of the glamstrapro.shop site are and remain the intellectual and exclusive property of Glamstrapro. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual, or audio.
13. Personal Data
Glamstrapro is committed to preserving the confidentiality of the information provided by the buyer. The personal information collected is necessary for the management of your order and our commercial relations. To exercise your right to access, rectify, or delete your data, contact our customer service at contact@glamstrapro.shop
14. Applicable Law and Competent Jurisdiction
These General Conditions of Sale are subject to the laws of the United Kingdom. In the event of a dispute, the courts of the United Kingdom will have sole jurisdiction.
For any questions or additional information, our customer service is at your disposal at contact@glamstrapro.shop
These GTC ensure that your customers are informed of their rights and the conditions of sale on glamstrapro.shop
